From conversation to action, in real time.
ActSense is XCL's multichannel Gen AI solution for real-time sentiment analysis integrated with the CRM. It turns every interaction into revenue and efficiency — right inside Salesforce, combining data and CRM integration.
Calls, chat, email, WhatsApp
Tone, intent and context in real time
Next best offer, follow-up, alert
Case, task or opportunity created
Revenue ↑ · AHT ↓ · NPS ↑